About us
Yalfish is an innovative seafood e-store concept dedicated to allowing you to fish from the comfort of your own home, or anywhere else, and have your catch delivered to you at your convenience
Yalfish is the first online e-store specialized in seafood delivery in the Middle East, allowing you to conveniently make your payments using credit/debit cards utilizing online payment feature or cash on the delivery With more than 80 different varieties of seafood items in our ocean for you to choose from, you will surely find everything you are looking for. From Seabass and crab to shrimps and lobsters, Hamour, Cuttlefish, oysters, or shellfish – we have it all. Make your catch from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for your delivery and your order will be delivered right to your doorstep. We guarantee an on time delivery and the highest quality of the freshest seafood!
Vision
- To provide a variety of simple, fresh seafood items.
- To expand our footprint across Kuwait to the GCC and other countries
- To provide a quality customer experience with a variety of the freshest local and international seafood to choose from.
Mission
- To create an innovative online shopping environment that blends excellent customer service with a cost cutting product-to-customer experience.
Quality Standards
Everyday Freshness :
- All seafood items are collected on a daily basis from the sea. They are delivered every morning to the local fish markets where they are carefully inspected and selected for the highest quality. We make every effort to ensure that yalfish customers always get a wide variety of the freshest seafood items to choose from.
- Appropriate Care in Storage :
- We do not sell frozen items and all our items are fresh. We store all of our products according to recommended conditions and in ideal temperatures to ensure freshness. Sensitive products are stored at appropriate temperatures and monitored and inspected thoroughly.. Even though this results in higher running costs for our stores, we believe in taking every step necessary to guarantee a product that is 100% fresh and clean for our customers at all times.
- We are the Source of Our Products:
- We do not deal with any suppliers, vendors or grey market. In short, we we are the source of the products we sell to you.
- Expert care :
- All of our representatives are trained to the highest standards of hygiene excellence and are trained to distinguish between fresh and not fresh seafood items. The store and all its fixtures are sanitized regularly and seafood storage and display areas are thoroughly and regularly cleaned with top quality food grade cleaners.
- Return Policy :
- We are happy to replace, exchange, or refund any of our items in the unlikely event that a customer is unsatisfied with the quality of our product after delivery.